27 May 2009

I told you NOT to play in the rain

It's raining again - which is always a joyous event in a place dependent on rainwater for all our water needs.
It is also joyous for little boys who love puddles and dirt and mud.  Martin just came into my home office grunting in his communicative way and showing his hands covered in wet dirt.
Eric looked at him and said, "I told you NOT to play in the rain."
Lana and I both looked at Eric and started laughing. "As if THAT would work!"
So Eric cheerfully cleaned up Martin's little face and hands and Martin rushed in to us showing his lovely clean hands before rushing back outside.
I'm sure he'll return shortly, equally amazed that his hands somehow became dirty once again.

24 May 2009

Like a kid in a lolly shop

There is a saying to describe a situation where someone is in a very desirous position: "Like a kid in a lolly shop."
We provide a traditional service of bulk lollies served individually.  Customers can select a bag of lollies by choosing exactly which lolly and how many they want.  It is great seeing the children squat down and look at all the containers arrayed under the counter behind the glass, deciding which ones would be just right.
"I'll have 2 Cobbers, 3 Bananas, 4 Milk Bottles, and ... how much is that so far?" 
"70 cents," I reply, looking at the change in the child's hand, "You have 30 cents left."
"Hmm, OK, I'll have 3 Teeth."
For those in more of a hurry we have pre packaged bags of lollies valued at $1 and $2. 
In this photo Peter is responsible for filling the lolly bags.  He works at the shop for a few hours on the weekend.  His duties involve serving at tables, cleaning up and providing general assistance as required.  
"If I drop one, can I have it?" asked Peter.  We use tongs to select the lollies to ensure adequate health and safety and occasionally a lolly slip through.  "So long as you don't drop too many," we advise, knowing that this can provide the wrong set of incentives.

23 May 2009

I think I'll have coffee

Yesterday was my day of shopping for the shop.  This meant Eric and I leaving home at 5:30am and travelling 2 hours to the wholesaler in Sydney.  We have been listening to a number of audiobooks together which makes the time rather enjoyable.
After the wholesaler we stop in at the Serendipity ice cream warehouse and purchase very yummy gourmet ice cream for the shop.  This time they packaged all the ice creams in a foam box with dry ice so they would survive the drive back home.  This worked very well and there was quite a bit of dry ice when we unpacked the ice creams back at the shop.
Then I had the difficult task of keeping Eric and Ariel focussed on unpacking the groceries when all they wanted to do was play with the dry ice.  This photo is of Ariel offering a new drink.  I think customers will prefer coffee.
It has been an interesting time building up the grocery section.  I had some basics with which to begin and then whenever a customer asked if I had a certain product, my answer would be, "No, but I'll be getting it next week." And I did get it in next week.  This has certainly built up customer loyalty, and helped to build up a comprehensive selection tailored for the village.

21 May 2009

Rain is fun, puddles are funner

Today I was able to get a part day off so I could spend some time with my parents who were visiting. They visit twice a year even though they live about 800 km (500 miles) away. The first day is always very tiring for them as the children rush to get in all their "Look at this Grandma" and "Grandpa, see this". By day 2 everyone is able to have a more enjoyable, relaxing visit with the older children playing games with Grandpa and Grandma being shown whatever is vital that she must see. 
My Mum is actually known as "Just Grandma". When Ariel was about 3 years old we were calling Lana's Mum Grandma A and mine Grandma B. Ariel was saying "Grandma B this" and "Grandma B that". My Mum helpfully suggested, "No, just Grandma is fine". So it has been Just Grandma ever since. Even the birthday cards are signed "Just Grandma and Grandpa"
Today it was raining which is great. Not flooding like it is up North, just good soaking rains that fill the water tanks and get deep into the soil. When it rained a bit harder, Martin pointed and grunted so I went outside with him. He was happy to just look, but I rolled up his sleeve and showed him how to "catch" the rain drops coming off the edges of the awning. That was fun. Then he noticed the puddle and that was even "funner" [as the little ones like to say].
There are time when being home doing "not much" are some of the best times.

19 May 2009

Where have we been?

It has been 3 months since we last updated Bruggietales and many have wondered where we have gone. We have not gone anywhere and in fact are pretty much rooted to home base as we run our little Village Store.
While I get to apply all my business experience and advice to a real business - putting my money where my mouth is - the children are also getting a practical real life training in business, customer relations, systems and a myriad other essential life skills.
We live in a small village in country Australia and the shop we have just purchased is the only shop in town. The nearest shops are smaller ones about 15 minutes away in either direction, or larger ones 35 to 45 minutes away. So our shop is basically an "everything" shop. We are a licensed Post Office and newsagent, we have DVD movie rentals, lollies, chips, ice cream, stationery, greeting cards, groceries, milk and so on. Our coffee is top quality with all our staff Barista trained. Hot food and cafe service is also provided.
The whole family is involved in different aspects, with me directing operations, Ariel managing during the week, Eric assisting with Mail and stock, James sorting mail and making home deliveries, Peter helping wait tables in the Cafe on weekends and Lana makes muffins and biscuits (cookies) as well as going to the bank and some local suppliers. The younger three will get involved when they get older.
Here you can see Lana in the new car for the shop. Rather than drive to the local suppliers and bank in the 12 seater family bus which is a bit large for the task at hand, this little bug does the job much better. With magnets on the doors advertising the shop and the great lilac purple paintwork and fancy conversion Lana gets plenty of attention which suits our marketing plan very well. And Lana is able to drive the car she has always wanted to drive since she was 16!
I'll try to post more.